1. Hearthweb starts working on a project upon receipt of a down payment. Unless otherwise specified in writing, the client is charged the remaining balance upon completion of the project. Websites are made live upon completion of the project, when all payments are cleared. If applicable, hosting and domain name registration fees must be paid every month.
2. Additional services come at additional fees, on a fee for service basis or on an hourly rate. If clients require additional services, the correspondent fee is added to their invoice and they are charged accordingly.
3. Delays in project completion may occur when:
- There is a delay in any payments
- The client requests further changes in the design, structure, or content of the project
- The client purchases an additional service related to the project
- There is a delay in the receipt of any materials form the client
- Time frame estimates are approximate only and are subject to change at any time at Hearthweb’s discretion. At any time, and at its whole discretion, Hearthweb’s may decide to put a project on hold.
5. Services or part of services (i.e. elements of a project) that have been approved by the client are considered as services with which the client is 100% satisfied. Any further work on these services (elements of the project) will be invoiced accordingly.
6. Unless clearly specified otherwise, all project statuses are set as “completed” after a 3 month period has passed (calculated from the first payment date).This means no more work will be done on that project and no service will be provided. This doesn’t apply to hosting and domain name registration services, which are provided independently of the project status, and only according to the client’s payments.
7. If client is not satisfied with Hearthweb’s Services, client can ask for a refund on any unused monies. Hearthweb will be happy to exercise a refund, after doing it on review.
About credit cards data processingPlease keep in mind that for security reasons, Hearthweb always :
- Prevents unauthorized access, maintains data accuracy, and ensures the correct use of information, through appropriate physical, electronic, and managerial procedures to safeguard and secure the information it collects online and offline.
- Hires the services of reliable third party companies to manage credit card information and payment gateway secured encryptions for the websites of its clients. Such companies charge fees per transaction and/or fees per month for which the client is responsible. Most such companies offer various fee plans to best suit the needs of the client’s business depending on the volume of the client’s online transactions.
About this site
- All prices appearing on this site are subject to change without notice. These prices are solely informative and Hearthweb is not necessarily committed to them for your project. To receive a free quote for your project, please request a quote on our website.
- Promotional offers are not cumulative.
- All the pictures shown in this web site are solely representative.
About Hearthweb’s web design projects and offices
- Hearthweb doesn’t assume any responsibility or liability for the content of the websites it designs and/or hosts. Hearthweb has no control over any information, materials, or products found thereon. Hearthweb doesn’t serve as consultant for its clients, and they are entirely responsible for all that is found in their websites.
- Because of the nature of web design and programming work, websites always appear differently on different computers. Screen resolution, operating system, and browsing software are just a few examples of variables that may affect the way a website looks. The client must be aware of these possible variations and Hearthweb will not be held responsible for them.
- Project management, development, design and leadership for the projects are done in Ciboure, FRANCE. Should you have any questions or concerns about these terms and conditions, please send us an email at firstname.lastname@example.org. Thank you for doing business with us! We really appreciate it.